WD Purple drives are engineered for 24/7, high-definition security systems, supporting workload rates of up to 180 TB/year and optimized for up to 64 cameras, making them ideal for the extreme demands of high-temperature, always-on surveillance setups. The 8TB, 10TB, and 12TB models are tailored for AI-capable NVRs, featuring enhanced workload ratings of up to 360 TB/year and supporting up to 16 AI channels for deep learning analytics. Built by a global leader in storage technology, WD Purple ensures reliable video playback when it matters most, providing flexibility to expand your security system as needed.
1. Processing Time
We are committed to delivering your order as quickly and securely as possible. All orders are typically processed within one to three business days. We do not process or ship orders on weekends or public holidays.
2. Shipping Fees and Delivery Time
Shipping costs and delivery times are calculated and displayed at checkout based on your location and chosen shipping method.
3. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a confirmation email that includes your tracking information.
4. International Shipping
We do offer international shipping to selected countries. Please be aware that any customs fees, taxes, or import duties are the sole responsibility of the recipient.
5. Lost or Damaged Packages
In the event that a package is lost or arrives damaged, you must contact us at sltechworldsdnbhd@hotmail.com or 014-769 7092 within seven days of delivery for investigation or replacement.
1. Satisfaction Guarantee
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return within seven to fourteen days from the date of delivery.
2. Return Eligibility
Items must be returned in new, unused condition with the original packaging.
3. Non-Returnable Items
Some items are not eligible for return. These include perishable goods, digital downloads, personalized items, and gift cards.
4. Refund Processing
If your return is approved, we will process your refund to the original payment method within five to ten business days after we receive and inspect the item.
5. Return Shipping Costs
Unless the return is due to our mistake, such as a defective or incorrect item, return shipping costs are the responsibility of the customer.
6. How to Initiate a Return
If you have any questions or wish to start a return, please email us at sltechworldsdnbhd@hotmail.com or contact us at 014-769 7092 with your order number and reason for return.
